The use of the Exam Scheduler requires an active Inquiry Form & Exam Scheduler subscription.
The appointment scheduler will appear to visitors of your site in the same place as the Inquiry Form. If you have multiple locations, the user will need to select a location first before the exam scheduler will load. If you are showing the patient status dropdown, they will also need to select "new patient" in order for the exam scheduler to appear.
The user would then search the upcoming days and look for an appointment time in blue. When they click on the appointment time and submit the form, the appointment will be added to your appointment book, along with the user's information, and will indicate that the appointment was scheduled online and needs additional verification.
When the appointment is confirmed, a new patient will be created and your appointment ready!
Appointments can only be booked up to 90 days in the future
Check out the Documentation page to make changes to the css, text, and use of the Exam Scheduler.
The Exam Scheduler styles are included by default in the standard inquiry form css. If you want to use your own styles for the form, but include the default stylings for the Exam Scheduler, you can include the Exam Scheduler css file:
<link rel="stylesheet" href="css/wave-ortho-inquiry-form-exam-scheduler.min.css">
Setting the templates for the Exam Scheduler is vitally important, and doing it wrong can mean patients are signing up for appointments that aren't meant for examinations.
The appointments that you've just updated may take some time to appear on the Exam Scheduler, so be patient, but it shouldn't take more than 30 minutes. If they don't appear within 30 minutes, re-try these steps and contact us if doing it a second time doesn't fix it.
There are a few more behavioral settings that can affect the way your Exam Scheduler can be used.
This option will give the appearance of the office looking busier, or making it harder to decipher what days an office might not be working at all.
This option also helps fill the scheduler and makes the office look busier
This option will skip weeks with no available appointments when the user clicks the arrows to view the next/previous weeks.
There is another option here that, if the client wants their today appointments to show, they can hide all appointments that are within "X" hours, which would give them the flexibility to decide how long it would take to verify an appointment.
Need Help?
Check out our troubleshooting and FAQ page